Commercial cleaners across Greater Melbourne
Commercial Cleaning Services Melbourne
Golden Star runs commercial cleaning in Melbourne for offices, shops, restaurants, hotels and managed buildings. Every site gets a walk-through before we quote, a written checklist, the same crew on each visit and a record of what was done, so you can see the work instead of guessing at it.
- Police-checked cleaners
- Same team on every visit
- Month-to-month, no lock-in
- Completion record after each clean
No call centre and no obligation. We look at the site, then put the scope and price in writing.
Written scope before we start
What kind of premises are you running?
Pick one to see what a typical program covers.
- Desks, kitchens and bathrooms done after the last person leaves
- Bins emptied, glass doors wiped, meeting rooms reset for the morning
- High dusting and carpet spot work rotated through the month
- Floors and entry mats finished before the doors open
- Shopfront glass, fitting rooms and counters on a daily list
- Stockroom and staff room on a weekly rotation
- Dining floor, bar and toilets cleaned after close
- Kitchen floors and walls degreased, drains flushed
- Canopy filters and carpets booked as add-ons
- Lobby, lifts and common bathrooms on a set roster
- Car park sweeps and bin room washes on a longer cycle
- Reports your facility manager can forward to owners
- Full vacate clean timed around your handover date
- Kitchens, carpets, walls and fittings covered in one visit
- Checklist that follows the exit condition report
Most businesses do not change cleaners because of one bad night. They change because nobody could tell them what was meant to be done, and nobody noticed when it was not.
This page is for the person who looks after the premises: an office manager, a store owner, a venue operator or a facility manager with several buildings on the books. You need the place clean before people arrive, you need a price that holds, and you need a commercial cleaning company in Melbourne you can reach when something is missed. That is a different job from the home cleaning services Melbourne households book, and we plan it that way.
We built Golden Star around one plain idea. The work should be written down before it starts and recorded after it ends. That means a site walk-through, a checklist split by area and by frequency, a crew who learns your building, and a completion record after each visit. When the checklist says the kitchen fridge is wiped out on Fridays, you can check that it was.
Below you will find how we clean offices, shops, hospitality venues and managed property, the programs we run, what end of lease cleaning covers, the specialist work we add on, how pricing works and the suburbs we cover. If you already know what you need, skip to the free site assessment at the bottom of the page.
- Walk-through firstNo price over the phone for a site we have not seen.
- Checklist by areaDaily, weekly and monthly tasks, signed off by you.
- One crew per siteThe same faces, who know your alarm and your bins.
- Record of each visitTasks done, time on site and anything we found broken.
The Golden Star standard
What does commercial cleaning in Melbourne include with Golden Star?
Commercial cleaning in Melbourne with Golden Star covers the routine and periodic cleaning of business premises, done to a written checklist by a regular crew, usually outside trading hours. It includes floors, kitchens, bathrooms, bins, touch points, glass and dusting, plus deeper tasks on a set cycle.
- Commercial cleaning
- Cleaning of workplaces and trading premises under a business agreement, as opposed to cleaning inside a private home.
- Scope of works
- The written list of tasks for each area, and how often each one happens.
- Completion record
- The note left after a visit: who attended, what was ticked off and any issue found on site.
- Periodic tasks
- Jobs that do not need doing every night, such as high dusting, skirting boards, fridge clean-outs and carpet spot treatment.
The difference between a good clean and a poor one is rarely effort. It is usually a missing list. A new cleaner walks in, does what looks dirty, and leaves. The tea point gets wiped, the fridge handles do not. The bathroom mirrors shine while the partition tops gather dust for a year. We stop that by splitting your premises into areas and writing the tasks against each one before the first visit.
Our work sits on five points, shown on the star. Tap each one to see what it means for your site. Our commercial cleaning services page lists every program in detail, and our team page on how Golden Star works explains who does the work.
It helps to know what sits outside a general program too. We do not handle biohazard or trauma cleans, asbestos, or work at height beyond a step ladder. Those go to licensed specialists or to our sister crews, and we tell you so at the assessment rather than finding out on the night.
Premises we clean
Four kinds of premises, one written standard.
Offices, shops, hospitality venues and managed buildings make up most of our work. Each one runs on the same five points, but the checklist, the timing and the equipment change with the way the site trades. Our guide to the industries we clean covers the full list, from aged care to warehouses.
Opening hours decide almost everything. An office is empty by seven, a shop opens at nine, a restaurant closes at midnight and a managed building never fully closes. We plan the visit around the gap your site gives us.
OfficesHow do we clean offices and corporate workplaces?
We clean offices after hours, most often between 6pm and 11pm, working from a checklist that separates nightly jobs such as kitchens, bathrooms and bins from weekly and monthly ones such as high dusting, glass partitions and fridge clean-outs.
An office looks clean or dirty in a handful of places: the kitchen sink, the bathroom floor, the meeting room table and the entry glass. Staff notice those first, so they come first on our list. Hot desks get wiped each night because nobody owns them. Keyboards and phones are handled with care, and we do not move papers on an occupied desk.
Corporate floors add reception areas, boardrooms and client-facing spaces that need to look right at 8am, so we finish those last and check them on the way out. Our office cleaning Melbourne page covers suites from one room to multi-floor tenancies, and our notes on corporate floor cleaning cover head offices with front-of-house standards.
- Kitchens, sinks and dishwashers
- Bathrooms restocked
- Desks, phones and touch points
- Vacuuming and hard floors
- Glass doors and partitions
- Bins and recycling streams
RetailWhat do retail stores and shopping centres need from a cleaner?
Retail stores need their floors, entry and glass finished before the doors open, because customers judge a shop in the first few steps. Shopping centres add food courts, amenities and common malls that stay open to the public all day.
For a single store we usually come in early morning or straight after close. Entry mats get lifted and the floor beneath them cleaned, since grit that builds up under a mat scratches the floor it is meant to protect. Fitting rooms, counters and shopfront glass run on the daily list. Stockrooms and staff rooms are cleaned weekly, when we can move cartons without getting in the way.
Chains with several stores get one checklist format across every site, so an area manager can compare Box Hill with Frankston on the same terms. See retail cleaning Melbourne for single stores and small chains, and our shopping centre cleaning page for centre management, day staff and after-hours crews working together.
- Entry mats lifted and cleaned under
- Shopfront and display glass
- Fitting rooms and counters
- Hard floor scrubbing
- Stockroom sweep and bins
- Staff kitchen and toilets
HospitalityHow are restaurants, cafes and hotels cleaned?
Restaurants and cafes are cleaned after the last service, with the kitchen, floors, drains and toilets done overnight so the morning crew starts on a clean site. Hotels need public areas, back of house and function rooms cleaned around guests who never fully leave.
Hospitality cleaning is mostly about grease and timing. Kitchen floors need a degreaser and hot water, not a quick mop, or the film builds until the floor is a slip hazard. We pull out movable equipment on a set cycle to reach the grime behind it, and we treat drains so they do not smell by Friday. Front of house gets chairs up, floors cleaned, bar tops wiped and toilets restocked.
Your kitchen hand still owns the benches and food contact surfaces during service. We take over when the kitchen closes. Our restaurant and cafe cleaning page explains the overnight routine, and hotel and accommodation cleaning covers lobbies, corridors, gyms and function spaces. Room servicing stays with the housekeeping team.
- Kitchen floors degreased
- Drains flushed and treated
- Behind and under equipment
- Dining floor and bar
- Customer toilets restocked
- Lobbies and function rooms
PropertyWho cleans commercial property and shared facilities?
We clean the shared parts of commercial buildings for owners, property managers and facility managers: lobbies, lifts, stairwells, common bathrooms, car parks and bin rooms. The work runs on a roster that suits a building people move through all day.
A building manager has a different problem from a tenant. You answer to owners, and you need evidence that the contractor turned up. So we keep the completion records in a form you can forward, and we flag defects we see on our rounds: a blown light in the fire stairs, a lift door that sticks, a water stain on a ceiling tile.
Lift cars and lobby glass are cleaned daily in busy buildings. Car parks, loading bays and bin rooms run on longer cycles, often with a pressure wash each quarter. Where a building has a residential owners corporation, we hand the common property work to our strata specialists. Read more about commercial property and facility cleaning.
- Lobbies and entry glass
- Lift cars and landings
- Stairwells and handrails
- Common bathrooms
- Car park and bay sweeps
- Bin room washdowns
Programs
Which program fits your site: regular, deep or after-hours?
Most sites need a regular program for the everyday work, plus a periodic deep clean for everything the regular visits cannot reach. After-hours timing is the default for offices and venues, while buildings with constant traffic add a day porter.
| Program | What it covers | Typical rhythm | Best suited to |
|---|---|---|---|
| Regular and after-hours cleaning | Nightly checklist work: kitchens, bathrooms, floors, bins, touch points | 1 to 7 nights a week | Offices, shops, clinics, studios |
| Deep and one-off cleaning | Walls, vents, skirting, behind furniture, grout, built-up grime | Once, or 1 to 2 a year | New clients, reopenings, sites let slide |
| Spring cleaning | A planned top-to-bottom reset, often with carpets and windows | Yearly | Offices before the new year or an audit |
| Sanitisation and disinfection | Cleaning first, then disinfecting high-touch surfaces | Scheduled or on call | Shared kitchens, gyms, childcare, illness outbreaks |
| Janitorial and day porter | A cleaner on site in business hours for spills, restocks and bathrooms | Daily shifts | Busy lobbies, centres, large tenancies |
| Cleaning contracts | Multi-site or longer agreements with set service levels | Month to month | Chains, property portfolios |
Night work is where most cleaning goes wrong without anyone knowing, because nobody is there to see it. That is why the completion record matters more after hours than at any other time. We also work to WorkSafe Victoria guidance on hazards in the cleaning industry, which covers chemicals, manual handling and slips, so a lone cleaner at 10pm is not taking risks to finish your list.
Not sure which you need? Many new clients start with a deep clean to reset the site, then move to a regular program. That way the nightly crew maintains a clean building instead of fighting months of build-up, and the regular price stays lower. Our guide to cleaning, sanitising and disinfecting explains when each one is worth paying for.
End of lease
How does end of lease cleaning work for Melbourne tenants?
End of lease cleaning is a one-off, full clean of a property after it has been emptied, timed to your handover. For a business it follows the make-good terms in the lease. For a home it follows the condition report the bond will be judged against.
Business tenancies
Office and commercial vacate cleaning
A commercial lease usually asks for the premises to be returned clean and in the condition set out in the make-good clause. Read that clause before booking, because some leases ask for professionally cleaned carpets or a builders clean after fit-out removal. We clean once the furniture and cabling are gone and before your final inspection with the agent.
- Kitchens and appliances
- Carpets and hard floors
- Walls, switches and doors
- Windows and tracks
See commercial vacate cleaning for timing around fit-out removal.
Homes and apartments
Move out and move in cleaning
For rental homes, the bond is judged against the condition report made at the start of the tenancy. Consumer Affairs Victoria tells renters to keep their copy of the condition report, since it is the record used if cleaning is disputed. We work through the home room by room against that same list.
- Oven, rangehood and cooktop
- Bathrooms and grout
- Cupboards inside and out
- Floors and skirting
Our move out cleaning page covers houses, units and townhouses.
Book the clean for after the removalists, not before. Every piece of furniture that leaves drags dust and scuffs with it. Start with our end of lease cleaning Melbourne guide, or print the free Victorian end of lease checklist and walk it before you hand back the keys.
Specialist work
What specialist cleaning can you add to a regular program?
Specialist cleaning covers jobs that need their own machines or training: carpet extraction, kitchen exhaust cleaning, pressure washing and builders cleans. You can book them once, or add them to your regular program on a set cycle so they never get forgotten.
Carpet cleaning
Vacuuming lifts loose dirt. It does not shift the oily film that greys out walkways. We use hot water extraction and treat stains on the day, with drying time planned around your staff.
Kitchen exhaust
Grease in canopies and filters is a fire load and a smell. We degrease hoods, baffle filters and grease trays on a cycle set by how hard your kitchen cooks.
Pressure washing
Entries, footpaths, car parks and bin areas collect gum, oil and grime a mop cannot move. We wash them early, with runoff managed so it does not flow into the stormwater drain.
Builders clean
Fit-out dust settles for days. We do a rough clean when trades leave, then a fine clean before handover so the new space is ready for staff on day one.
Sanitising is the add-on people ask about most, and it is often misunderstood. Cleaning removes dirt and grease. Disinfecting only works properly on a surface that has already been cleaned, so we never spray over grime and call it done. For shared kitchens and busy bathrooms, a weekly disinfecting round on handles, taps and switches is usually enough.
The full list, including upholstery and hard floor care, is on our specialist cleaning services page. Planning carpets for the year? Our commercial carpet cleaning guide sets out how often each traffic level needs it.
Our specialist network
Why does Golden Star send some jobs to specialist sister sites?
Some premises need gear, access permits or training that general cleaners do not carry, such as rope access windows, roof gutters or warehouse floors. For those we run specialist sister services within the Golden Star network, each with its own crews and checklists.
A cleaner who is excellent in an office kitchen is not the person you want on a boom lift twelve metres above a warehouse aisle. Height work, industrial floors and childcare rooms each come with their own rules, equipment and records. Rather than stretch one crew across all of it, we keep separate specialist teams and hand the work over cleanly.
You still deal with one network. If your office building also needs its facade glass done, or your gym tenancy sits inside a larger property we already clean, we coordinate the visits so they do not clash. Each site on the right explains its own service in full.
- Commercial window cleaningShopfronts to high-rise glass, including height accessVisit site
- Roof and gutter cleaningGutters, downpipes and roofs on commercial buildingsVisit site
- Strata cleaningCommon property for owners corporations and managersVisit site
- Warehouse cleaningIndustrial floors, racking and high-level dustVisit site
- Gym cleaningEquipment, change rooms and rubber floorsVisit site
- School cleaningClassrooms, grounds and holiday deep cleansVisit site
- Childcare cleaningPlay rooms, nappy change areas and toysVisit site
Prices
How do we price commercial cleaning for a Melbourne site?
We price commercial cleaning per visit, based on the hours your checklist takes, how often we come and when. You get a fixed price per clean in writing after the site assessment, and it only changes if the scope changes.
| Factor | Why it changes the price | What we check on site |
|---|---|---|
| Floor area and layout | Open plan cleans faster than a warren of small rooms | Rooms, levels, lift access |
| Wet areas | Kitchens and bathrooms take the most time per square metre | Number of toilets, kitchens, showers |
| Frequency | More visits mean less build-up and shorter visits | Staff numbers, foot traffic |
| Timing | Weekend and public holiday work attracts award penalty rates | Your trading hours and access window |
| Floor types | Carpet, vinyl, timber and stone each need different care | Surfaces, wear, existing stains |
| Consumables | Hand towel, soap and bin liners can be supplied or not | Dispensers and current usage |
When you compare commercial cleaners in Melbourne, compare the hours on site, not just the total. Two quotes for the same office can differ because one allows ninety minutes a visit and the other allows forty. The cheaper one looks good for a month, then the corners start getting cut. Ask every company to show the hours behind its number.
For typical ranges by premises type, see our commercial cleaning prices in Melbourne. Moving out? Check what end of lease cleaning costs, or read how much cleaners charge per hour before you compare quotes.
Where we work
Which Melbourne suburbs does Golden Star cover?
We cover Greater Melbourne, from the CBD and inner city out to Werribee, Epping, Ringwood, Pakenham and Frankston. Each suburb below has its own page on the building types, access and parking our crews deal with there.
CBD and inner city
Towers, laneway venues and loading dock access with booked time slots.
Melbourne CBDRichmondSouth MelbournePort MelbourneSouth YarraSt Kilda
Bayside and south
Retail strips, medical suites and business parks along the bay.
South east
Office parks, showrooms and mixed industrial estates.
Eastern suburbs
Suburban office towers, shopping centres and professional suites.
Location changes the plan more than people expect. CBD towers often need a booked loading dock and a security induction before the first night. Outer suburban sites usually have easy parking but longer gaps between visits, so we build more into each clean. Our cleaners in Melbourne's growth corridors are rostered locally, so travel time does not eat into your hours.
Not on the list? We clean well beyond these suburbs. See all commercial cleaning service areas, or send us your address with the assessment request and we will tell you straight away whether a regular crew can reach you.
Free site assessment
How do you book a free site assessment?
Send us the form with your address and the kind of premises you run. We arrange a time to walk the site with you, usually in business hours, then send a written scope, visit schedule and fixed price. There is no cost and no obligation to go ahead.
- 1Tell us about the siteA few details below. Rough floor area and current cleaning days help.
- 2Walk it togetherAround thirty minutes for a typical office or shop. Show us what annoys you about the current clean.
- 3Get it in writingChecklist, schedule and price per visit. Ask for changes until it fits.
- 4First clean and first reviewWe start on an agreed date, then check in with you after two weeks.
It helps to have a few things ready for the walk-through: your current cleaning days, any complaints staff have raised, and access details such as after-hours entry or a building manager we need to meet. If your lease sets cleaning standards, bring that clause too.
Switching from another cleaner? Give them the notice their agreement requires, and we will line up our start date with their final shift. You can also reach us through the contact and site assessment page, or read our commercial cleaning contract checklist before you sign with anyone, including us.
Questions
What do Melbourne businesses ask before switching cleaners?
These are the questions we hear most often at site assessments. If yours is not here, add it to the form above and we will answer it on the walk-through.
How much does commercial cleaning cost in Melbourne?
Are your cleaners police-checked?
Do you lock clients into contracts?
Do you clean after hours?
Which suburbs do you cover?
What insurance do you carry?
Do you provide completion records?
Do you bring your own equipment and products?
How quickly can you start?
Can one company clean all of our sites?
Want more detail before you book? Browse our commercial cleaning guides for checklists, price explainers and contract tips.